crew member - Customer Service Indeed Employee Review

5.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

good service friendly open creative

Cons

slow with replies and how to track applications

Explore other reviews about Indeed

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees receive great benefits and flexibility.

Cons

a few layoffs over recent years has left employees with lack of job security confidence

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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