Great place to start - Client Success Specialist Indeed Employee Review

3.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Open PTO - Coworkers are great for the most part - Professional environment

Cons

- Will not be promoted if you don't "drink the kool-aid" aka you can't just do your job and leave - Promotions based on popularity, not abilities - A few crappy managers that get promoted because of seniority - Pay is competitive but hard to get raises (besides inflation-based raises)

Explore other reviews about Indeed

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good on-going training, management is supportive.

Cons

None I can think of yet.

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

When I was there moral was different, the people I worked with were great. This was when Chris was the CEO.

Cons

if you are in CS it's hard to transition out a less client facing role. I will say compares to CSM's in other companies the pay is low.

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