The People Make it a Special Place - Customer Success Specialist Indeed Employee Review

4.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Working here doesn't feel like typical soul-sucking corporate America. The people here are really more than your coworkers. Leave the small talk about the weather at your previous employer. Here, your coworkers actually enjoy each other. Managers are down to earth, kind, and understanding. - Perks (free lunch, coffee, snacks, PTO) are nice.

Cons

- Pay is on the lower side because they know they can keep you happy with all the additional perks. - Upper Management (C-suite) really stunk up the ship in the past 2 years. There's a rapidly growing distain and distrust for SLT. Their actions have lost a lot of people's trust

Explore other reviews about Indeed

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good on-going training, management is supportive.

Cons

None I can think of yet.

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

When I was there moral was different, the people I worked with were great. This was when Chris was the CEO.

Cons

if you are in CS it's hard to transition out a less client facing role. I will say compares to CSM's in other companies the pay is low.

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