The best company I've worked for in almost 20 years - Technical Support Engineer Index Engines Employee Review

Amazing work environment, great people

No cons at all, very good environment

Many of the people are kind, collaborative, and willing to help one another. There was flexibility with remote work, and the hybrid schedule offered some balance. For employees based in New Jersey, the in-office lunches were a nice perk.

The biggest challenge was leadership. There seemed to be a disconnect between executive decision-making and day-to-day realities, and experienced employees were not always trusted or empowered to do their jobs. Certain members of leadership had a negative impact on morale, and strong employees appeared to leave while less effective decisions continued to be reinforced. The culture often felt reactive instead of well-led, and there were concerns about transparency, accountability, and operational discipline.