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Indiana University Health

Engaged Employer

Customer Service Representative - Customer Service Representative Indiana University Health Employee Review

5.0
Dec 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and management personnel, very caring and compassionate towards patients and associates, fun place to work, fast paced, always busy, work is interesting and varied, opportunity to learn several systems

Cons

High pressure, stressful, must always be mindful of the performance scores which sometimes shifted focus from the patients. Was not always able to help patients within the five minutes allowed for the call, if calls went over five minutes, it reflected badly on performance score.

Explore other reviews about Indiana University Health

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love my leader and my immediate team

Cons

Organization is going very corporate and taking away much of the great culture that I’ve stayed for

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