Mergers and Acquisitions can be scary (but not here) - Customer Success Manager Indio (CA) Employee Review

5.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Purchase of Indio by Applied Systems in October 2019 has added the stability of a major player in the insurance AMS field and enabled Indio to continue to grow. Applied has been fairly hands off and has chosen to implement the CS model within some of their own divisions. Benefits have changed some in pricing but adding in a matching 401k while leaving unlimited PTO alone is great!

Cons

The normal cons of a start-up and SaaS -- changes all the time, more work than bodies - but that all has plans for improvement

Explore other reviews about Indio (CA)

5.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Very good management, and work culture

Cons

Very limited upward mobility, useful depending on which department you want to go to.

1.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Pretty laidback culture so no pressure to start producing results right away

Cons

No diversity or inclusion at all

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