Great workplace and even better colleagues - Client Service Representative Industrial Info Resources Employee Review

This is by far my best job, I’ve been in sales for over 15 years in various roles. I’ve sold a range of products. Some similar to this data, this is the best quality data I’ve sold and it gives me leverage when selling it. Made the most money I’ve ever made here and love the support I get from my Sales VP

Wish getting quotes was a quicker process.

Competitive pay compared to similar employers. The people are the best part of working here. I met a lot of genuinely good people with strong character, and the company puts effort into bringing employees together. The culture is better than many places I’ve worked, and there are a lot of employees who genuinely care about the company’s success. You’ll have opportunities to learn and take on responsibility if you are driven and work hard.

The benefits are too expensive for what they offer. I recommend shopping brokers and benchmarking plans to ensure employees are receiving competitive, cost-effective benefits. If you’re an HR professional who enjoys building, improving, and being proactive, this can be a frustrating environment. It often felt reactive to the point of avoidant, with issues addressed only after they became problems. There is a noticeable resistance to change. New ideas are often met with “that’s not how we do things here” instead of genuine discussion. As someone with a background in learning and development, I suggested modernizing the company’s training program and found those ideas were dismissed almost immediately. That ultimately became part of my decision to leave. HR related tech is functional but not well integrated. Multiple systems don’t communicate with one another, resulting in unnecessary manual work, duplicate data entry, and inefficiencies that could be eliminated. Training could use a complete refresh. Too much critical information is packed into lengthy documents instead of being delivered through a structured learning experience.