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Industrial Info Resources

Engaged Employer

Account Manager - Anonymous employee Industrial Info Resources Employee Review

1.0
Sep 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to network with many industrial companies. Interesting to see how companies utilize the service based on their needs.

Cons

Did not provide a healthy work environment for sales and customer services reps. Upper management would create additional protocols that would make it difficult for users plus IIR employees to train the services. Lack of communication between sales, research, and upper management which would cause additional complications in day to day operations. Management would continue to micromanage all employees on what they completed each day, and made the overall process very repetitive.

Explore other reviews about Industrial Info Resources

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

This is by far my best job, I’ve been in sales for over 15 years in various roles. I’ve sold a range of products. Some similar to this data, this is the best quality data I’ve sold and it gives me leverage when selling it. Made the most money I’ve ever made here and love the support I get from my Sales VP

Cons

Wish getting quotes was a quicker process.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay compared to similar employers. The people are the best part of working here. I met a lot of genuinely good people with strong character, and the company puts effort into bringing employees together. The culture is better than many places I’ve worked, and there are a lot of employees who genuinely care about the company’s success. You’ll have opportunities to learn and take on responsibility if you are driven and work hard.

Cons

The benefits are too expensive for what they offer. I recommend shopping brokers and benchmarking plans to ensure employees are receiving competitive, cost-effective benefits. If you’re an HR professional who enjoys building, improving, and being proactive, this can be a frustrating environment. It often felt reactive to the point of avoidant, with issues addressed only after they became problems. There is a noticeable resistance to change. New ideas are often met with “that’s not how we do things here” instead of genuine discussion. As someone with a background in learning and development, I suggested modernizing the company’s training program and found those ideas were dismissed almost immediately. That ultimately became part of my decision to leave. HR related tech is functional but not well integrated. Multiple systems don’t communicate with one another, resulting in unnecessary manual work, duplicate data entry, and inefficiencies that could be eliminated. Training could use a complete refresh. Too much critical information is packed into lengthy documents instead of being delivered through a structured learning experience.

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