Organizational Racism Prevents Enjoyment of Work - Principal Enterprise Architect Infosys Employee Review

• HR escalation is ineffective — Reported concerns, including discrimination issues, were not meaningfully investigated or resolved. Responses were slow, procedural, and ultimately unhelpful. • Lack of support when reporting discrimination — When raising concerns related to racial bias, HR provided no clear guidance, advocacy, or follow-through, leaving issues unresolved. • Travel & expense reimbursement failures — I am currently owed over $1,000 in legitimate, documented travel expenses that remain unpaid after repeated follow-ups. • Poor coordination between HR and Travel teams — HR was unable or unwilling to assist in resolving Travel reimbursement issues, resulting in employees being left to self-advocate with no clear owner. • No accountability or ownership — Issues are passed between departments without resolution, timelines, or escalation paths. • Employee impact is deprioritized — Financial and ethical concerns raised by employees do not appear to be treated as urgent or serious. This may vary by region or team, but this was my direct experience.