Avoid Like The Plague - Senior Technical Process Associate Infosys Employee Review

1.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook

Pros

You get paid to do nothing for long periods of time while they leave you on the bench.

Cons

-Terrible Communication -Inconsistent Policies That Change By The Day -Treated Negatively -Incredibly Underpaid To give specifics to these points: I’d not hear things for days at a time and then I would get communications I’d be spoken to like trash. Things as insignificant as requesting a photo for an employee directory would end with “failure to do so will result in disciplinary action”. Every time, without fail despite me NEVER missing any request it was followed up by threats of disciplinary action. Upon further discussion this is just their normal way of communicating with everyone. They invest millions in building massive campuses but can’t spend a few bucks training any of their leadership on proper communication techniques or common etiquette. About the policies, I’ve heard they’re changing some regions to require them on site for a hybrid schedule. While I was there, I was within easy commuting distance to the campus so it wasn’t an issue for me personally, but they pinged our entire region on teams one morning to tell everyone they had 13 days to relocate and start appearing in office if that’s where they were assigned. They later retracted this statement after everyone blew up about how asinine it was to expect 13 day relocation with little to no assistance and on the horrible pay they offer some of these people. Evidently they just waited a few months and did something similar again recently though I don’t know the specifics since I left. In their policies, they also make you agree to the fact that they own the IP to ANYTHING you develop while employed by them. Even projects not work related in your own time. Make a game, create some websites, they have the legal rights to go after them if they do choose. I believe I’m likely violating their social media policy I agreed to just by sharing these details. Several other predatory and horrible policies are certainly present though they are escaping me at the moment. Upon starting at the company I was started up on some generic python and sql training. My group of people who started with me were told day 1 that if we didn’t pass the exam at the end of a month ish of trainings over both subjects with zero notes or resources available our jobs would be terminated. This was later walked back but that’s how you can expect to be treated here. Threats of termination or disciplinary actions at every turn when they bother communicating. Then I was left for over 6 months on “the bench” which basically refers to being “between projects”. I made some great friends with people who I started with and I believe now approximately a year in, some of them may be getting put on their first projects. This wouldn’t be as big of an issue if you were okay with your career being effectively dead in the water and taking low pay. I would get information sent to me about being assigned to projects, then never hear anything back despite me reaching out. Then I’d be told by other leadership to ignore those communications and wait for more specific projects. Unless it’s changed in the last few months since I heard, they pay non college graduates 35k in the door as tech process associates and 45k if you do have a degree. This is what they offered regardless of how many years of programming experience or even IT experience you have. I’m currently trying to figure out the best way to move my friends I’ve made from infosys over to my current company, however I have to be careful as one of their policies you have to agree to also includes not attempting to take their employees if you leave. From the conversations I’ve been able to have with the few American leadership they have that isn’t people imported here from India, their general practice involves hiring just enough people here to qualify for work visa’s as well as utilize them as “faces” to these clients to get work while they then send the actual work back to their offshore teams in India. There’s information out there about them ramping up their hiring here but it incidentally enough corresponds directly with when the percentage of employees they needed here to continue receiving visa’s was raised. Tl;dr this was the WORST possible introduction to the tech industry I could have stumbled upon. I’m beyond fortunate I was able to snag a new position with ZERO additional skills from what I came into infosys with paying me over double in the door. If you’re okay being treated like dirt when spoken to and then ignored the rest of the time while your career remains stagnant indefinitely, this is the place to go.

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Infosys Response
3y
Thank you for your review. We appreciate your feedback, including the pros and cons. At Infosys, we hope all of our team members can have an outstanding experience at the company. Regarding communication, policies, and pay, we are sorry you feel the company does not do well in those areas. We will keep your feedback in mind as we continually improve. Thank you for your time with us.

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Pros

Management Resources Work life Balance

Cons

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4.0
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Pros

Job stability – Infosys is known for long-term employment and steady projects. Strong brand value – Having Infosys on your resume adds credibility and global recognition. Good learning opportunities – Access to internal learning platforms, certifications, and training programs (especially for freshers). Global exposure – Opportunities to work with international clients and global delivery teams. Structured processes – Well-defined policies, documentation, and governance. Work-life balance (project dependent) – Many teams offer reasonable working hours. Employee benefits – Health insurance, paid leaves, and wellness initiatives. Safe and inclusive workplace – Strong focus on ethics, compliance, and diversity.

Cons

Salary growth can be slow – Compensation increments may be lower compared to market standards. Limited flexibility in role changes – Internal mobility and project switches can take time. Bureaucratic processes – Decision-making can be slow due to multiple approval layers. Project allocation delays – Bench time and delayed onboarding to projects can happen. Variable learning exposure – Skill growth depends heavily on the project assigned. Less innovation in some teams – Certain projects may use legacy technologies. Onsite opportunities are limited – Compared to earlier years, onsite roles are fewer. Performance appraisal transparency – Rating systems may feel rigid or unclear.

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