Ingram Micro is a good place to get experience and grow into new roles. - Technical Support Specialist I Ingram Micro Employee Review

3.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

I got several raises in the first year. My salary increased by 4K in one year. There is room for growth and the company is focused on employee development. Contact with new technologies and training is always available.

Cons

The culture in tech support is high pressure. People who make too many mistakes get fired for even the smallest returns on products. More than half of the tech support reps are "Champs" which seems good until you get into the position. You still have to take the same number of calls, and run projects for vendors without requesting overtime.

Explore other reviews about Ingram Micro

5.0
Oct 28, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very supportive work environment to grow

Cons

very team dependent with workload lots of offshore

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

A structured early onboarding process. Super friendly people. Internal teams seem to be very tight but also open and accepting of newbies.

Cons

Onboarding process is high level and may not reflect specific job responsibilities. Bridge to BU (second level onboarding could be more structured)

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