honest truth of inktel - Anonymous employee Inktel Employee Review

3.0
Jan 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easiest call center I've ever worked at. Very stable if your looking for a job to be at while you get through college or if you're in your senior year of high school, this is perfect!!

Cons

No matter how long you work here, I mean no matter how long (years 10+), your hourly rate of 10.00/hr will not move up. The most you can make is 12 and this is not a career choice to build around a family or bills.

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5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great advancement opportunity Weekly pay for 1099

Cons

Accountability for under performing employees is not there.

1.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Cons

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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