GREATEST AND MOST CONVENIENT COMPANY TO WORK FOR (Dee) - Agent/Nesting Support/Team Lead Inktel Employee Review

5.0
Jun 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Inktel has been the most understandable, convenient, and most of all encouraging company that I have worked for in my 6 year time span of employment. I enjoy how open and willing the management team is to help the employees, rather that's business or personal. This company has also helped develop me in terms of an individual as well as allowed me to grow within the company within a short amount of time. I started out as an agent and moved up to nesting support and eventually managed MY OWN TEAM ALL WITHIN 4 MONTHS! So if you are looking for a company to grow and be developed within a short time span Inktel will be best for you.

Cons

I don't have any cons

Explore other reviews about Inktel

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great advancement opportunity Weekly pay for 1099

Cons

Accountability for under performing employees is not there.

1.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Cons

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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