Work from Home - Brand Ambassador Inktel Employee Review

3.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay of $15 per hour is good and comparable to the position. They support great brands that you can feel proud to work for.

Cons

The training was subpar. Too much talking on subjects not associated with the job, my trainer, who became my supervisor in production, had established her "click" and the few of us not included definitely were treated differently. The trainer/supervisor was not qualified for her job and we were thrown on live phone calls without any previous training/testing. I didn't even know how to correctly answer a call. Everything I learned was on the job and from other courteous team leaders who probably knew my predicament and helped me to succeed.

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5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great advancement opportunity Weekly pay for 1099

Cons

Accountability for under performing employees is not there.

1.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Cons

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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