Cannot retain talent - Recruiter Innova Solutions Employee Review

1.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pro was the original team I was able to work with. There was an amazing culture and great middle management that truly cared about their team. During my time at ACS, our team lost nearly all legacy members after the acquisition due to mismanagement by ACS.

Cons

Our internal ATS was never set up correctly for recruiters to utilize and after several conversations over the course of 9 months the issue remained unresolved. There were two separate periods covering a 2-wk timeframe where recruiters were unable to use any tools to recruit, and therefore halted and pushed back production. This issue was brought up to senior leadership, but no action was taken to assist the team. During a team meeting with the newly appointed president of our department, the entire team was told that we would be made redundant and all work could be outsourced to our offshore team if that was what the new president wanted to do. Not at all helpful in boosting morale for the team after losing 7/9 sales people, senior leaders, middle management and senior recruiters. It was also troubling to hear about the toxic leadership across many different departments, which seems to be an overall issue for ACS (see reviews below). I think it speaks for itself that the majority of legacy employees of the companies that ACS acquires leave within 12 months of the acquisition. Senior leadership in this company only cares about others in senior leadership. Upon resignation, former employees were slandered by senior leadership to current members of the team diminishing any form of culture or community on the team. There are far better staffing agencies to join over ACS and I would recommend looking at those first. If considering employment with ACS, I would take note on which reviews are contractors staffed at clients and which work internally for this company. The reviews are vastly different as contractors are managed by clients and typically have more positive reviews.

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Innova Solutions Response
3y
We are extremely sorry you did not have the best working experience with us. ACS Solutions is a leading global company; part of our goal is to maintain a positive diverse and respectful culture within the workplace. Through our open-door policy, we encourage employees, clients as well as former employees to confidentially discuss sensitive matters with management and resolve any issues to help us improve. You can also report your concerns through the employee hotline (Speak Up ACS) or send an email to hr@acsicorp.com; as we would love the opportunity to gain a better understanding of what happened so we may find a solution together.

Explore other reviews about Innova Solutions

1.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to basically make up work for yourself or nearly do nothing everyday, this place is great.

Cons

This place is poorly run. The founder’s children will likely be the death of the corporation. They have childish, inept leadership that throw their weight around. They have no vision for the future, and they are threatened by those asking for that clarity to do their jobs.

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