Horrible work environment - Patient Care Coordinator InnovaCare Health Employee Review

1.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Unfortunately I have nothing good things to say about this company. Patients call and complain all day it’s horrible.

Cons

Typical work day consist of 8 hours a day listening to complaints all day, patients crying, yelling and cussing at you because they are upset about their medication refill, referrals etc taking weeks to receive because the people in the office are not doing their job right. Sadly the HR and supervisor do not care about their coworkers health and wellbeing. They tend to give you the run around when patients are trying to contact them about complaints. Dr’s no not stay long at this Pak Medical Group either.

Explore other reviews about InnovaCare Health

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, No micromanagement, straightforward workload

Cons

None am a current employee

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I truly love my coworkers and the team I work with. Everyone is genuinely here for the patients, and we consistently go above and beyond to make sure they are cared for properly. There is a strong sense of teamwork and shared purpose across the organization. Leadership is approachable and listens when issues are raised, and I appreciate that they take action to help fix problems rather than just acknowledge them. As the company continues to grow quickly, new initiatives and changes are communicated clearly, which helps teams feel informed and supported. Innovacare puts a great deal of effort into taking care of its patients, and that mission is felt throughout the organization.

Cons

Work‑life balance can be challenging at times, especially with the high volume of patients and the level of care we strive to provide. However, the work is very rewarding, and knowing that we are helping keep patients healthy, supported, and out of the hospital makes the extra effort worth it

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