Great place to work - Patient Access Representative II Inova Employee Review

4.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great environment. Coworkers work like a team, and we are like family

Cons

Currently having to take pictures of patients during the pandemic. We are asked to have them take off their mask for an effective picture. Patients don't feel comfortable.

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Inova Response
5y
Thank you for sharing your experience as a team member. We are glad that you enjoy your work environment and your coworkers. We shared your comments with the management and Human Resources teams. Please reach out directly to our HR Department as we would like the opportunity to speak with you.

Explore other reviews about Inova

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere and community all around

Cons

Parking is a minor issue

3.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, professional colleagues, and strong technical talent. In the IT, analytics, and data space, Inova has been more forward-looking than many health systems, with willingness to adopt modern tools and practices. There is also relatively less bureaucracy compared with some other healthcare organizations.

Cons

For AI and Data Solutions career growth and scope can feel heavily influenced by prior relationships and leadership networks. When new leaders join, they often bring trusted colleagues from previous organizations, and those individuals may receive faster access to strategic work, visibility, and advancement opportunities. This can create the perception that internal merit, institutional knowledge, and long-term contribution are not always enough to access the best opportunities unless an employee is already connected to a senior leader or part of an incoming leadership network. Over time, this can make the culture feel fragmented across different legacy groups rather than like one unified Inova culture. There is a high level of nepotism and if you are not coming from Sharp, Parkland or Novant your growth, scope and visibility will be limited and you might be sidelined to grunt work.

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Inova Response
1mo
Thank you for your feedback. We’re glad to hear you’ve had positive experiences with the benefits, colleagues, and the technical talent within Inova, particularly in the IT and data space. We also acknowledge your concerns regarding career growth, visibility, and how opportunities are accessed across teams. Creating a fair and transparent environment where employees can grow based on their contributions and experience is important, and feedback like yours helps surface where expectations around development and advancement may need further clarity and consistency. We appreciate your perspective and the time you invested in sharing it.
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