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      Inova

      Engaged Employer

      Inova reviews

      Not bad but could be better. - Credentialing Specialist Inova Employee Review

      4.0
      May 18, 2021
      Credentialing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team was absolutely amazing to work with. I honestly think I struck gold with my co-workers, supervisor, and manager. You get a LOT of experience talking with and writing to providers in this role. We were able to work remotely for COVID-19 and were supplied with technical equipment this spring. Benefits (medical/dental/PTO/etc) were pretty decent. It's also nice knowing that you are helping the health system overall with what you do every day. I wouldn't discourage someone from working at Inova - there are worse places and better places to be, and it's not my place to tell someone what to do. I do not regret working at Inova, but there were just some negative points that I grew tired with.

      Cons

      The pay is relatively low, but not far from (if not at the same level) the average salary for most starting credentialing roles. The technical equipment that we were given is incredibly outdated and took up a fair bit of space. A laptop (with all proper security measures of course) would have been a much simpler solution. You constantly feel like the non-clinical roles (except for maybe C-suite and high level execs) weren't really appreciated. Sometimes it's a thankless job. For the department there wasn't much opportunity for growth, meaning many would switch departments or leave the company entirely.

      avatar
      Inova Response
      5y
      Thank you for taking the time to write a review. We're sincerely thrilled to hear how much you enjoyed working with your team. We strive to create a positive and collaborative working environment where everyone feels supported in their role. We appreciate your feedback and wish you the best in your future endeavors!

      Explore other reviews about Inova

      5.0
      Jul 9, 2026
      Newborn hearing screener
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good atmosphere and community all around

      Cons

      Parking is a minor issue

      3.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, professional colleagues, and strong technical talent. In the IT, analytics, and data space, Inova has been more forward-looking than many health systems, with willingness to adopt modern tools and practices. There is also relatively less bureaucracy compared with some other healthcare organizations.

      Cons

      For AI and Data Solutions career growth and scope can feel heavily influenced by prior relationships and leadership networks. When new leaders join, they often bring trusted colleagues from previous organizations, and those individuals may receive faster access to strategic work, visibility, and advancement opportunities. This can create the perception that internal merit, institutional knowledge, and long-term contribution are not always enough to access the best opportunities unless an employee is already connected to a senior leader or part of an incoming leadership network. Over time, this can make the culture feel fragmented across different legacy groups rather than like one unified Inova culture. There is a high level of nepotism and if you are not coming from Sharp, Parkland or Novant your growth, scope and visibility will be limited and you might be sidelined to grunt work.

      avatar
      Inova Response
      1mo
      Thank you for your feedback. We’re glad to hear you’ve had positive experiences with the benefits, colleagues, and the technical talent within Inova, particularly in the IT and data space. We also acknowledge your concerns regarding career growth, visibility, and how opportunities are accessed across teams. Creating a fair and transparent environment where employees can grow based on their contributions and experience is important, and feedback like yours helps surface where expectations around development and advancement may need further clarity and consistency. We appreciate your perspective and the time you invested in sharing it.
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