Some things never change - Customer Success Inside Real Estate Employee Review

1.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The people on the front lines. My immediate team was amazing, we supported each other when management didn't. I made some long lasting friendships with my work mates. PTO was good.

Cons

*Where to begin? In the years I worked for IRE - there was no consistency in training, promises broken, and constant change in leadership and teams with no notice. *Salary was embarrassingly lower than the national or even state average, and when end of year reviews came around. "Raises" were laughable. When I first started at the company I was told that Salary increases were competitive. Which wasn't the case here. *Management positions were constantly being switched, people were given titles for jobs they had no idea how to do. Nor would take advice from the team they were leading on how to make improvements. Only to later implement said advice and claim it as their own. *Very much on the "reactive and not proactive" mentality - instead of planning for the future, there was always a panic band aid approach at fixing problems. *Once Boomtown was acquired, promises were made on both sides that were not kept. Any merger is going to have it's bumps in the road. However - again - listening to your employees concerns that are in the trenches on the day to day NEEDS to be taken seriously. These people are day in and day out how your clients stay with you - listen to them.

Explore other reviews about Inside Real Estate

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The leader that runs my team has consistently been working hand in hand with our team to delete roadblocks that we deal with so we can operate more efficiently.

Cons

Currently I don’t have any cons.

2.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, and employees get to work remotely.

Cons

Deadlines are unreasonably tight, management provides no support to employees, and there isn’t much room for advancement. Working here is stressful and unrewarding; you’d honestly be much better off anywhere else.

3
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