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      Insight

      Engaged Employer

      Insight reviews

      Review - Service Desk Analyst Insight Employee Review

      1.0
      Feb 24, 2021
      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers willing to help you under any circumstance

      Cons

      Micromanagement, they breath under your neck

      avatar
      Insight Response
      5y
      Thank you for the honest feedback. We are sorry to hear that your experience so far at Insight hasn't been as positive as you would have hoped for, but we are glad to hear that the teammates you work with are friendly and supportive. If you would like to have further discussions around your concerns, please share your feedback with us at glassdoorfeedback@insight.com

      Explore other reviews about Insight

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have a lot of benefits.

      Cons

      None that i can think of

      2.0
      Jun 23, 2026
      Client operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

      Cons

      Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

      2
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