Great culture but not delivering on promises - Account Executive Insight Employee Review

3.0
Jul 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Probably the best company culture I've seen in all my years of sales. Everyone is very willing to help you out when you need it and uplift you when you are not doing so well.

Cons

Things get confusing a lot because no one ever has a straight answer for you about anything. The systems we use aren't cohesive and when you have a question about how to do something, it's usually a "well it depends" answer. This is all stuff I can ignore because I do like the company culture. However, base pay starting out is not good or sustainable for most of us who cannot work a second job to get by while we work for a year or so to try to get our book of business built up. We cannot survive off of that base salary in this day and age when everything else in the world is inflating. The health care plans are not good either. My main complaint is that many of us were hired on and told that we would absolutely be working remote until at least January or February of 2022 because they bought a new building in the Gilbert area and we wouldn't be able to get into the new building until then. So many of us have planned our lives around working remote and moved close to the new Gilbert location for when we do start going back to the office. All of a sudden, we get a notice from our CEO that we will all be forced to work in the office in Tempe starting in August. So that means many of us will now have a commute that we didn't have to account for or budget for before this. It is also incredibly unsafe for us to go back into the Tempe office right now considering how the desks are only about 2-4 feet apart from each other, there's a lot of talk from unvaccinated employees saying they won't be wearing masks at work, and there's a whole new variant of COVID going around killing people. We were also told we would be working in a hybrid work schedule where half the week would be at home and the other half in the office when we went back to the office, but half of my team has to work Monday - Friday in the office, which makes zero sense when our managers won't be there Mon-Fri and when half of our team is still working from home in a different state. The whole decision just feels like a move to appease some higher up and not thinking about the health and safety of Insight's employees or their loved ones who they could possibly give COVID to after catching it from someone at work. I was super excited about working for Insight and have even started to refer some of my friends to the AE position, but now I feel as if I just work for another corporation that doesn't care about its employees. I do hope that I can eventually delete this review and leave a more positive one if this decision gets amended, because this is a company I saw myself growing in and staying at for many years. But now I just really don't know.

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Insight Response
5y
We really appreciate your feedback. As we recently announced to teammates, we are slowly re-opening our offices on a hybrid work schedule, with strict safety protocols in place to ensure everyone’s safety is top of mind. As noted in our communication and the FAQ document located on our intranet page, we also have a flexible workplace policy that’s available to teammates who are uncomfortable with returning or unable to return at this point. We encourage you to share your concerns your HR Business Partner so we can help address them, or please email glassdoorfeedback@insight.com to discuss.

Explore other reviews about Insight

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a lot of benefits.

Cons

None that i can think of

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Cons

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

2
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