Sales / Product Management - Anonymous employee Insight Employee Review

1.0
Oct 20, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prizes, incentives, bonuses for selling certain products. Casual dress code.

Cons

- Insight focuses on hiring only people that "smile and dial", they do not value actual, valuable knowledge about the IT industry. The first thing they told me when I interviewed is that we do not care if you know anything about technology and provide very limited opportunities for advanced training (unless it is on your own dime). That seemed backwards to me as I would be selling IT products. - Sales managers are glorified "yes men". If there is any dissension among the ranks, they are fired or re-positioned to another division. - Company is a "procurement arm" for most organizations. Meaning, Insight's ability to source and delivery product is their only real value to the industry. There are no services or unique products that set Insight above local/regional VARs. To make matters worse their supply chain is second rate to CDW and SHI. So really they are 3rd best in the second tier grouping of IT resellers. - 90% of Insight's sales are driven by the field team. I firmly believe that Insight's inside sales teams exist solely so they can charge their suppliers an arm and a leg to host "events" at their corporate HQ. - Compensation and commission splits are well below market rate. In the 4 years I worked at Insight, the sales commissions changed 5 times (each time it was worse than the structure before). - If you are looking to sell value and really build knowledge around the IT Industry, Insight is NOT the place to start. It might be a good place to end up after you build the knowledge elsewhere and then become a field sales rep or support the field sales team (ie Sales Engineer, Data Center specialist). However, Anything around the Inside Sales division is a dead end.

Explore other reviews about Insight

5.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

Cons

N/A, for me there are none

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent healthcare, with an onsite doctor if you are close enough Reasonable PTO, plus extra mental health days, as well as sick time Have employee assistance program

Cons

Everything else. The infrastructure team is considered and treated as the black sheep. WE are not included in company-wide initiative or get togethers. (Yes, they have performative inclusion, but try being the only tech support in a room full of Sales) The salary is horrific. Entry level starts ok, but then they flood you with additional responsibilities outside of your pay grade and then never actually pay you what you are worth. How it happens—Starting at a lower position and then being promoted to a title that no longer exists, so you'll keep your old title and just get new and more responsibilities. Then, they cap your salary at the lower position's top, and you have no way to advocate because you aren't "really" in that title. Then they will slowly erode the entire client base by making idiotic client promises that cannot be filled without intensive work, which all goes to a different team, and yours is phased out. All while they are stating we have great job security. 5 Layoffs/RIFs/Silent Termination waves in 6 years Removal of whole teams that support infrastructure, with no replacement—for example, axing the ENTIRE Quality Control team and having no replacement force, just telling individual teams to figure it out.

3
See reviews by: Helpful|Rating|Date|All