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      Insight

      Engaged Employer

      Insight reviews

      Managed Services and lack of pay/benefits/opportunity - Services Technician Insight Employee Review

      3.0
      Mar 18, 2015
      Services technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like others before have stated, great place to learn the ropes and begin a technical knowledge base to start a career however, I would advise against any long term career at Insight as there are better opportunities elsewhere. PTO that accrues after tenure is adequate. Coworkers are generally pleasant to be around.

      Cons

      Employees pay for their own medical, high deductible plan ($3000 out of pocket until insurance pays coverage) and is extra cost to the teammate. Starting pay rate and seasoned rate does not come remotely close to industry standards for RNOC management. For a Fortune 500 company, supplies are scarce and not readily available. Due to lack of competitive pay and promotion, talent retention is almost obsolete.

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      5.0
      Dec 1, 2025
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can say that i really have a great manager. I'm on contract work, have been for 8 years. Our manager always lets us know how contracts are going. When the renewal talks are happening and when things get signed. You are kept in the loop. Its comforting and supportive. If a contract isn't renewed our manager is already on the hunt for a new opportunity for work. You feel the Heart and commitment to employees. Our work/life balance is great. Opportunities for training and skills are always available. The pay is good. Life is good.

      Cons

      I think my only con would be better options for insurance, but overall compared to other friends, our insurance is decent.

      2.0
      Jun 23, 2026
      Client operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

      Cons

      Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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