NOC Technician - NOC Technician Insight Employee Review

2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot can be learned managing the devices and responding to their problems Peers are friendly Overtime often available Great place to start your career They pay for certifications

Cons

50/50 shot of getting a Engineer to explain something to you, half are nice and willing to talk to you, other half are lazy, rude, and look down on you Pay is VERY far below market value Rotating shifts, a few times a year your schedule changes (overnights, evenings, mornings, weekends..etc) High turnover Poor communication between engineers, delivery managers, NOC technicians 24x7x365 workcenter Continuous change, hard to keep up with new procedures Limited opportunity for career growth

Explore other reviews about Insight

5.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

Cons

N/A, for me there are none

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and friendly staff.

Cons

Pay raise does not keep up with inflation.

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