A great place to start! - Senior Service Desk Representative Insight Employee Review

4.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

-Working with a variety of clients to see what it's like to work with different industries. -Decent entry level pay. -Will help pay for certs. -Easy to take time off.

Cons

-Management is disorganized. -Repetitive work. -Motivation of co-workers to excel was sometimes low

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Insight Response
2y
We appreciate you taking the time to write a review. It's great to hear that you've been able to build relationships with new clients and are able to make connections. The pay rates are also very competitive to what other companies offer so thank you for recognizing that as well. If you would like to share more around your concerns, please send your feedback to glassdoorfeedback@insight.com. Thanks again for the review.

Explore other reviews about Insight

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a lot of benefits.

Cons

None that i can think of

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Management Organization Work life balance Patience

Cons

Salary, raises, not being able to choose clientele

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