Many positives, few negatives - Anonymous employee Insperity Employee Review

5.0
May 20, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is likey to be a bit different given what you do and where you work: sales vs. service vs. corporate and corporate HQ vs. Service Centers vs. Field Offices. I'm Service in a Field Office and I really enjoy what I do and where I work. Good life work balance, co-workers who get along well and help each other, very caring direct managers and good leadership from the top. Communication is decent even out to the field. I get the sense that leadership does care about the employees and the communities in which they live.

Cons

Technology and HRIS systems need to be improved. Payroll technology is insufficent and outdated. Supposedly we're getting a new payroll platform, but they've been saying that for years. Despite that we make it work with few errors -- although it seems to be run on rubber bands and paperclips. Pay is average but I'm not complaining given the economy. Advancement is difficult in the field offices but this is normal with any organization. Better explanation of pricing needs to be given to clients.

Explore other reviews about Insperity

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

*Many sales tools and training provided throughout tenure. *Local management does a great job of taking care of their people and being servant leaders. No one is too busy to talk to you and give advice or guidance. *Unmatched referral program with good sized budget to build relationships and earn prospective business *Attitudes stay professional no matter what and issues are resolved as soon as possible. *Managers are understanding of the ups and downs of sales and will work with their reps to help get them back on track *No pointing fingers, just getting the job done, no matter what the case. *Internal teams have great communication and follow up/through. *Knowledge is openly shared throughout the organization.

Cons

*Salary is a bit on the low end. High stress in trying to meet metrics - even if a sale happens because the length of the sales cycle is so varied that you can't predict when you'll get your next win. (The job is a grind.) *60% of all new business wins come between September and December, making it the most stressful time of the year. *Tenured reps are treated differently and get more sales support such as someone who will do follow up calls and set appointments as well as doing the paperwork for a new prospect to get approved for the PEO model and pricing. *Residuals take 2-3 years to build up to anything significant. *Management will ask you to lower your enrollment fee on a deal to win the business which directly affects your commission. *Insperity takes a percentage of the enrollment fee so if you lower the fee to earn the business, Insperity still gets their cut of the ORIGINAL enrollment fee, making your commission even lower.

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Insperity Response
3mo
Thanks so much for your feedback. We wish you many more successful years with Insperity!
1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Can't think of any other.

Cons

Poor pay, the lowest paying company in the PEO industry. District Managers are awful, the ones I had. Regional Manager is less than supportive and more interested in micromangement. In my office, there is lack of support from District Manager and Regional Manager. I have witnessed first hand in a few areas District managers going on ride alongs, helping BPAs target businesses. It's an HR company that preaches work culture, but does not practice what it preaches. Turnover is higher than they like to admit, due to the nature of the job and appalling pay structure. Wear and tear of personal vehicle- you're not reimbursed mileage, or given vehicle allowance. You get an Amex card with less than $400 monthly, that is meant to cover gas (even with the current has prices), oil change, lunches, networking events. The amount itself is a joke, usually you run out of funds after the first week or 2 of each month and you're formed to use your own funds. Regional manager blamed entire team for people that got laid off, afterwards threatened people's jobs. When investors wanted more money, there were massive layoffs. Some staff were promised roles within the company, but of course they didn't keep their end of the bargain. I was given the most useless RM and DM. When I was hired, my district manager told a few lies and tricked me into accepting the position.

2
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Insperity Response
1mo
We highly value the opinions of our employees, and we appreciate your review. Please feel free to email us at contact@insperity.com to discuss your concerns in more detail. Your feedback is integral to our continuous improvement efforts, and we are here to address any issues you may have.
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