1.0
May 15, 2022
Former employee
Recommend
CEO approval
Business Outlook
Pros
The company offers hybrid and remote positions.
Cons
During onboarding you are told the position entails of 50-60 clients, but realistically it's about 90 clients. The workload is heavy with faulty systems that are used for the position. Long wait times if you are trying to get a hold of their contact center for both client and employees. Also, the HR department won't respond to employees right away. Their Time and Attendance system "Timestar" is not seamless. There's no flow to the system. When you click on an item it opens another and another screen then logs you out.