A challenging and exciting opportunity - Anonymous employee Instacart Employee Review

5.0
May 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* full of hard problems to solve * incredibly dedicated and intelligent coworkers * ability to step up and make it what you will * work hard / play hard (truly "take what you need" vacation) * proving business model can work and leading growth into a huge industry

Cons

* growing so fast, hard to keep up with change * some positions / situations very much learn as you go * not a little startup, not an established company, so uncertainty and change are constant (a con if that doesn't work for you, pro if so)

Explore other reviews about Instacart

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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