Poor Management, Communication - Anonymous employee Instacart Employee Review

2.0
Jun 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many, the job is interesting, group grocery delivery business

Cons

Little to No Feedback from Management Benefits Aren't that Great - No PTO if you aren't corporate or higher in the company. Will not work with schedule and are rigid making work/life balance hard Disorganized

Explore other reviews about Instacart

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Daily Pay or weekly Flexible schedule

Cons

Customer service is terrible. No way to verify your income. The site is down and customer service will not help. You solve your situation. Also there is not a customer service or corporate phone number. To call when you have a serious situation!!!!

See reviews by: Helpful|Rating|Date|All