Tough Business, Big Challenges, Smart People - Anonymous employee Instacart Employee Review

4.0
Nov 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is full of very smart people trying to work on a very challenging business. If you like to solve big problems this place will give you all you can handle.

Cons

Leadership needs to be more transparent about how things are really going. The atmosphere is too focused on driving people hard and rewarding them with parties, not on everyone driving toward a BAHG.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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