Happiness Team - Happiness Team Instacart Employee Review

3.0
Apr 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Your coworkers and teammates are like a family. Everyone is really friendly and happy to help where it is needed.

Cons

Management. Their process for promoting people to management positions is based on who had been there the longest instead of who would do well at leading a team.

Explore other reviews about Instacart

5.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Batch pay and promotions are top notch, especially here in Olney. I've worked in St. Louis, MO, Sparta, IL, Carbondale, IL and Mount Vernon, IL. My favorite has been Olney. I won't reach Diamond status like I did in St. Louis, but the rewards are better in the smaller communities. Instacart cares about their drivers.

Cons

Batch pay could be better.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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