Good Managers, Tedious Work - In Store Shopper Instacart Employee Review

4.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Managers were awesome and understanding of a family emergency Flexible hours Could listen to music as I worked Good pay for a minimal job

Cons

The help app is a joke, nobody ever really seemed to read what I inquired for help about. Some app customers order massive orders late in shift, or want ridiculous orders Customers who don't communicate (come on people it's an app) Gets repetitive after awhile

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5.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

same day pay, make as much as you want

Cons

being in the elements, late nights

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There is no pros, it’s a terrible service.

Cons

I don’t have a list long enough; I get no help from support. The app has froze and crashed all day, I call support and they try and fix it and when they can’t they hang up while I’m mid order, I had even checked out and was waiting to stage the order after driving there and shopping and he couldn’t fix the glitch and hung up on me mid sentence… I didn’t get paid for all of that, and the customers cart is just sitting there by the door. It’s the 2nd time it’s happened today. I reach out to support and they tell me that I never even had an order to begin with. Zero help, no management. Terrible software. And that’s just today’s problems, I could go on and on with more than this for each and every day, after doing this for 5 years.

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