Pros
The company had good management and a positive culture until 2023–24. Timely salary, never delayed. Team Lead was supportive – no questions asked for planned or emergency leaves (Flexible with short leaves when communicated properly) Some team members were genuinely supportive and collaborative. Initially, the environment felt flexible and growth-oriented.
Cons
After 2024, the management and culture changed drastically, leading to widespread dissatisfaction among employees. Heavy micromanagement, especially in the Data Operations team. We had to maintain internal trackers (inbuilt monitoring tool) only for our team, while other departments were not subjected to the same rules. The company spends unnecessarily on fancy parties and small perks like ₹350 food vouchers, but fails to allocate budget for fair appraisals or meaningful employee benefits. Appraisal system is broken – average hike is 2–5%, and many employees receive 0% despite good performance. No growth opportunities – roles are repetitive, and there’s no real career progression or skill development. Data Operations team handling is poor – no value or respect for employees, and communication is often unclear or one-sided. When an employee leaves, there’s no proper communication in the team, no farewell, and no acknowledgment of the person’s contribution — which creates a very demotivating exit experience. No productive trainings or mentorship; development is stagnant. Unequal treatment among employees — HR and management apply policies inconsistently. My own Full & Final settlement process was handled unfairly, with poor communication and an unexplained recovery amount. Other team members in similar situations were treated differently, which clearly shows bias and lack of transparency.