Pros
Working at IOA has been fulfilling. You definitely won't be bored as there's always plenty to do which keeps things interesting. It’s a place where your work really feels like it matters, especially knowing you’re contributing to a meaningful mission in enriching the lives of the aging. Support is there when you need it, and there’s a strong sense of collaboration across teams. Just a heads-up—IOA has 28 different programs, and one of the biggest is the in-home care (home care aides). Reviews can be super different depending on the role. What someone says about working in home care might not reflect what it’s like in a case manager or corporate position, so keep that in mind when you’re reading through.
Cons
It’s fast-paced and can be demanding at times, but if you like variety and care about the work you’re doing, it’s a great place to grow.