Poor Leadership. Lacks vision. - Customer Success Insurity Employee Review

1.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there are no pros working here.

Cons

Lacks vision and growth. Poor leadership. They use outdated softwares and methodologies. Yearly bonuses and hikes are a joke. False promises from sales team impacting the customers and other teams. Company has a new ceo with no insurance tech experience.

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2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed work and friendly coworkers

Cons

Low pay. No clear path for advancement. Leadership is inconsistent. Over committed to validating their huge investment in AI. CEO feels aloof and entirely disconnected from every other employee.

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