Good work arrangement, good management - Senior Customer Service Representative Intact Employee Review

5.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work Overtime hours and pay Provide equipment Good manager Good training Growth opportunities within the organization

Cons

Busy seasons can be hectic There will be rude customers, but managers are supportive and you can take mental health break. Have to stay on role for one year before moving up in organization

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Intact Response
3y
Thank you for taking the time to leave us a review. We are always pleased to hear from our former employees and learn about areas of opportunity. We ensure we provide our employees with everything they need to do their best, from the day-to-day tools such as quality equipment to long-term development through growth opportunities.

Explore other reviews about Intact

5.0
Jan 8, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Good company Good salary Good manager

Cons

No sponsorship Something Something Something

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable colleagues who live the values.

Cons

Impossible work standards and leaders who don't care to understand. Outdated technology. Mediocre health insurance.

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Intact Response
1d
Thank you for the taking the time to leave a review. Our industry is constantly evolving and no two days are the same, but to support you, we offer a variety of tools, resources and flexibility. We encourage you to discuss your concerns with your manager to work toward a resolution where you feel better equipped to effectively mange your day-to-day.
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