Feedback - Customer Service Representative InteLogix Employee Review

5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home and salarary competitive.On time amd organized interms of payroll.

Cons

Salary increase, hmo Card due to most of the health clinics is not accepting the time of current HMO card we have today.

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InteLogix Response
8mo
Thank you for sharing your feedback! We’re glad to hear that you appreciate the competitive salary, work-from-home flexibility, and organized payroll processes, these are areas we consistently strive to maintain at a high standard. We also appreciate your constructive input regarding the HMO card and incentives. Your feedback is valuable and will be shared with our HR and management teams as we continue improving our benefits and recognition programs to better support our employees’ needs. We truly appreciate your contributions and are happy to have you as part of the InteLogix team!

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

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InteLogix Response
1d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

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InteLogix Response
1d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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