Not Worth it - Customer Service Team Lead InteLogix Employee Review

2.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros, do better

Cons

Limited benefits Limited PTO Limited holiday days and pay No over time unless beneficial to company If you know how to do your job too good they will wear you thin and put you on different tasks with no additional pay TLs get paid the same as bilingual agents

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InteLogix Response
4mo
Thank you for providing your feedback. We’re sorry to hear that aspects of your experience, including benefits, PTO, and compensation, did not meet expectations. InteLogix works diligently to provide competitive compensation in all geographies we support. Input like this is important as we continue working to improve the employee experience. We appreciate you taking the time to share your perspective.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

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InteLogix Response
1d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

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InteLogix Response
1d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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