Toxic working environment, belittlement is commonplace - Account Representative InteLogix Employee Review

1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Call center work close to where i live. Not a sales job. Reasonably friendly coworkers who werent in management, company hires anyone with a heartbeat

Cons

Unwilling to work with a family situation that lasts more than a day. Constant threat of job loss, and i was terminated while in the hospital. Was very high stress. Was constantly called dirty names by customers. Mostly collections work. No real incentives to stay, insurance was expensive and not very good coverage and high copays. Constant demand for OT, but then sent home early at the end of the week to avoid OT pay. Managers were demeaning, micromanaging, and would call to beg you to come in on days off, only to send you home for scheduled shifts. In the hiring process they demanded that a prospective employee have an open schedule to suit their needs (as in available 24/7). Best of luck. My experiences with this company were horrible, and i still cannot believe a company like mercedes benz or harley davidson outsources to them.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
1d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

avatar
InteLogix Response
1d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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