3.0
Apr 25, 2009
Former employee
Knoxville, TN
Recommend
CEO approval
Business Outlook
Pros
A good place to work as a starter job. Very good opportunity for advancement if you can grasp core concepts of collections and customer service. If you are not able to focus on a repetitive job task or face weekly review, this job is not for you. Positions do have benefits, however, they are expensive. Management positions do open if you are patient, have a good attitude, and achieve monthly goals. Most positions offer bonuses for good performance.
Cons
Low starting pay. Rigid attendance standards. Late hours. Weekend work. Due to low wages, company does not attract the most "disciplined" work force. This can lead to lower morale within the organization and lower job performance.