Collections Representative - Collection Representative InteLogix Employee Review

3.0
Aug 9, 2014
Recommend
CEO approval
Business Outlook

Pros

I applied on line and a few hours later HR called me on my phone asking for an interview. I went in and took 2 assessments (vocabulary and math) and a personality test. I was then interviewed by 2 managers, both of whom I let know that I had another interview later in the week. Everyone I interacted with during the interview process was very nice, personable and friendly. There was a relaxed atmosphere but also a slight sense of rushed urgency as everyone was having a busy day. There were employees that were out of the office and they were covering for them. HR called the next day with the offer and I accepted.

Cons

Training started getting slightly rushed toward the end and the DOS system is hard for me as I have always used a Windows based operating system and programs. I would have benefited from a little more training on the system and a printed manual for the system to keep would be beneficial to have.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
2d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

avatar
InteLogix Response
2d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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