Terrible company - Call Center Agent InteLogix Employee Review

1.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

None, anymore. Terrible company these days

Cons

Management doesn't care, HR doesn't care. All they care about is their bottom line.

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InteLogix Response
2y
We’re genuinely sorry to hear that your time at InteLogix has been so challenging and that you feel unsupported by our management and HR teams. We are committed to providing a supportive environment where every team member feels valued and heard. We value your dedication over the past eight years and want to ensure that every employee has access to the support and services they need. We would appreciate the opportunity to discuss this further. Please reach out to us directly at corporate.communications@intelogix.com.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

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InteLogix Response
1d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

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InteLogix Response
1d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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