Culture is everything... - Anonymous employee Integral Senior Living Employee Review

1.0
Nov 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Literally nothing about ISL is positive

Cons

Too many to list - read the review

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Integral Senior Living Response
7y
Thank you for taking the time to offer a review & we do take this "advice to management" very seriously. I am hoping while you were employed here you had the opportunity to express these concerns raised to a member of the HR team and ISL management, as we would like to make sure these issues were addressed. If you would reach out to me directly, mwoodward@islllc.com I would like to put you in touch with someone at the ISL management level so we can learn more about these issues and address them as soon as possible. Thank you

Explore other reviews about Integral Senior Living

5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Home office team engaged & present at the community level.

Cons

Nothing to note, interactions were all good.

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Integral Senior Living Response
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
3.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team cultivated was always amazing to work with and are a great team!

Cons

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Integral Senior Living Response
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!
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