Horribly Disorganized - Business Office Director Integral Senior Living Employee Review

1.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

None at all period. Worthless

Cons

Rude Upper Corporate Management and Regional Directors

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Integral Senior Living Response
6y
Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to not only residents, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities & competative pay. We strive to provide an environment where associates feel they’re valued, treated fairly and respected. I am sorry to hear of your negative expeience. If you would like to continue the conversation, I would welcome the opportunity to chat further and hear more about your experiences so we can make improvements across the organization for all of our associates. If you would be inclined, please reach out to mwoodward@islllc.com

Explore other reviews about Integral Senior Living

5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Home office team engaged & present at the community level.

Cons

Nothing to note, interactions were all good.

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Integral Senior Living Response
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
3.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team cultivated was always amazing to work with and are a great team!

Cons

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Integral Senior Living Response
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!
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