Stay Away from SCW AZ location! - Server Integral Senior Living Employee Review

1.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

There are some friendly staff.

Cons

Seems to be no hierarchy, so abusive, inept, unprofessional management have no one to answer to. This place is full of health code violations, sexism, complete lack of care for the residents, and contradictory maltreatment of staff with nobody to report concerns to, as the highest manager on site says they are allowed to do what they want and there is nothing that can be done about. I see many labor board complaints, anonymous reports to the health dept, and perhaps notifications to resident families if this place doesn’t put an honest supervisor in place to handle what is happening here. Very sad and disturbing.

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Integral Senior Living Response
3y
We appreciate your feedback. We strive to create a positive work environment where our associates can grow and enjoy their job while doing so. Please feel free to reach out to Cathy Battles, our VP of Human Resources at 760-547-2863 or our corporate offices to discuss your concerns.

Explore other reviews about Integral Senior Living

5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Home office team engaged & present at the community level.

Cons

Nothing to note, interactions were all good.

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Integral Senior Living Response
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
3.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The team cultivated was always amazing to work with and are a great team!

Cons

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Integral Senior Living Response
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!
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