Pros
-Great place to gain exposure to the ins and outs of the IT industry, specifically in regards to MSPs. -Ability to work from home occasionially, but there is a rumor that this will be revoked company-wide -Ability to work with the newest Enterprise Hardware -Reasonable amount of PTO -Breakfast on Wednesdays and endless supply of snacks -Occasional outings -Fun people that form a work "family" -Relaxed Environment -Nerf Wars -Location is around a bunch of great restaurants -Not terrible benefits (Medical, Dental, Vision, 401k etc)
Cons
-Very poor documentation -Average of two yelling arguements can be heard from the other side of the office per month. -System Engineer hours can extend over the weekend or late at night -Extra efforts to fix issues outside of your job responsibilities will go unrewarded, but will end up becoming your responsibility for no extra compensation. -A "promotion" is an attempt to fill an empty chair for less pay due to your "lack of experience", regardless of any above-standard accomplishments or skills you have demonstrated, resulting in compensation that is barely on-par with your previous position. -Some employees lack motivation and ownership (could be because extra effort is often taken advantage of). -Close-minded when it comes to hardware that is not manufactured by Dell or Intel, regardless of proven cost savings, performance increases, and security improvements.