Under Paid Under Appreciated - Treatment Coordinator InterDent Employee Review

Everyone is helpful and nice

Very high turnover rate at several locations

- Compensation can be competitive depending on role and market - Corporate roles follow a hybrid, 3‑days in‑office schedule - People are generally nice - Occasional free lunches for certain teams - Can be a good opportunity for those with less than two years of experience - Floating holiday offers some flexibility, even though it’s unpaid

- The company’s dental insurance only covers visits at InterDent‑owned practices. - The nearest covered practice can be over 1.5 hours away from headquarters. - Employees may need to use PTO as offices are only available during business hours. - Dental cleanings has a copay of $10 - Company has reporting on certain products and procedures and the quantity each office sells - The company is owned by a private equity firm - Cost reduction can be a constant priority - Raises are rare - Working directly with executive‑level stakeholders can mean working past 7 PM - Reporting systems and processes rely on data sources from multiple defunct or replaced CRMs - Data may not be integrated into databases, leading to manual extraction and copy‑paste workflows - The same report can contain datasets from SSMS, outlook csv, power query, and long running VBA macros. - Changes to reporting process would require significant cross‑departmental alignment and explanations