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Intercontinental Exchange

Engaged Employer

Don't believe the hype - Anonymous employee Intercontinental Exchange Employee Review

1.0
Feb 26, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For those that have been there a long time, the pay was decent but likely you're being pushed out (or already have been) by management cost cutting.

Cons

The culture is terrible. If you succeed you won't receive any thanks. You were hired because they thought you were smart and success is expected of you. If you fail, you'll be fired without hesitation because they don't care. Don't expect fanfare, assistance, training, or much of anything. You're just another cog in the wheel. You'll be replaced when you break, fail, or whenever they feel like it. The HR department is just awful. They exist solely to protect the interests of the company and not represent the interests the employees in any way. There is no concept of employee assistance, development, succession, etc. The lack of understanding even basic people management is apparent in the review process which is 100% geared against the employee, or the joke of a "survey" they send when people leave the company. There is no follow up, no in person interview, because the outcome isn't viewed as relevant. HR is just happy you're gone. In general the technology is falling behind, or at least it was while I was there. Very slow to embrace new technology, no use of consultants or outside expertise, because they believe ICE is the greatest thing since sliced bread, (it isn't.) Death by spreadsheet, decades old technology in some instances. Things aren't upgraded because the teams are so spread thin they can't do anything other than just maintain or integrate from the most recent acquisition which averages about every 6 months. You'll be working nights and weekends routinely. If you want a life, don't work here. Again, you're a cog in a wheel, no one cares if you burn out. You'll be replaced. ICE paid better than most, we all made the deal with the devil and lived with the consequences. I don't recall speaking with anyone that actually enjoyed working there.

Explore other reviews about Intercontinental Exchange

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A very distinct culture of gritty, brilliant individuals. Very generous compensation. Lean org structure with access to the senior most leaders.

Cons

Not a company for those who aren't self starters. You will thrive here if you are diligent and independent.

2.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits and, for now, free breakfast and lunch in one building. Nice gym in HQ.

Cons

The company is very inflexible and absolutely does not tolerate remote work in any capacity. Even if you are the only member of your team in the office and could easily be remote, you will be required to be in office to take Zoom calls. In general this matches with the company's overbearing culture and "eye of sauron"- like micromanagement. Some higher executives work remotely, but they have sweetheart deals that don't apply to everyone, so if you need flexibility look elsewhere. Atlanta, even in difficult economic times, still has plenty of competition that is much more flexible than ICE. The company location is surrounded by nothing, so while JP Morgan can mandate RTO in their accessible Manhattan office, the Atlanta workers don't have it so rosy. If the company would relent on in-office it would definitely improve, but the fact that they don't leads to high turn-over and is why so many H-1Bs are present: they can't leave as easily. The company aggressively controls your time with a badge dashboard so one day you will get an email out of the blue asking you about it.

6
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