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Intercontinental Exchange

Engaged Employer

Used to be good - Software Engineer Intercontinental Exchange Employee Review

1.0
Oct 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401k match, work-life balance, name recognition.

Cons

What were once great companies have been rolled under the ICE umbrella and into ICE Mortgage Technology. Good culture is being destroyed in favor of heavy bureaucracy and top-down directives. Recent layoffs have helped seal the dying culture and with the continued downturn in mortgage-related business and a large upcoming acquisition, more layoffs will likely follow. Good people are leaving in droves while a hiring freeze is in place which is leaving those left behind to do more with less even though leadership says that's not what will happen. If there are any new hires, most are being hired out of India as the company continues to focus on its presence there to cut costs and corners. Focus on product improvement is almost non-existent and the company is instead focusing on continued price increases for existing customers who are struggling in the current environment.

Explore other reviews about Intercontinental Exchange

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A very distinct culture of gritty, brilliant individuals. Very generous compensation. Lean org structure with access to the senior most leaders.

Cons

Not a company for those who aren't self starters. You will thrive here if you are diligent and independent.

2.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits and, for now, free breakfast and lunch in one building. Nice gym in HQ.

Cons

The company is very inflexible and absolutely does not tolerate remote work in any capacity. Even if you are the only member of your team in the office and could easily be remote, you will be required to be in office to take Zoom calls. In general this matches with the company's overbearing culture and "eye of sauron"- like micromanagement. Some higher executives work remotely, but they have sweetheart deals that don't apply to everyone, so if you need flexibility look elsewhere. Atlanta, even in difficult economic times, still has plenty of competition that is much more flexible than ICE. The company location is surrounded by nothing, so while JP Morgan can mandate RTO in their accessible Manhattan office, the Atlanta workers don't have it so rosy. If the company would relent on in-office it would definitely improve, but the fact that they don't leads to high turn-over and is why so many H-1Bs are present: they can't leave as easily. The company aggressively controls your time with a badge dashboard so one day you will get an email out of the blue asking you about it.

6
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