Wish i could of stayed - Field Service Technician Interface Systems Employee Review

3.0
Nov 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Everyday new adventure! Lots of different customers and needs Customer appreciation for helping them Learning many different technologies and customer requirements Good reliable vehicle and equipment (cell phone, Laptop)

Cons

No training for Fire Drive time policy (one hour each way) No pay for doing work in bay area Driving to Bay Area daily Yearly reviews always late and no comp Dispatch not knowledgeable of your territory and you have to constantly correct your route Other seasoned techs not doing their job correctly and cutting corners.

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Interface Systems Response
7y
Thank you for this at feedback. I am sorry for your negative experience at Interface. Your advice is appreciated and we will continue to connect with our employees and try to make their work experience a positive one.

Explore other reviews about Interface Systems

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome talent acquisition team, great onboarding process, thorough and broad introduction process to meet the entire team and a very welcoming and supportive organization as a whole. Leadership is extremely visible, involved and supportive.

Cons

None to be noted thus far.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The front line workers are fantastic. Most are willing to go above and beyond to get the job done, and pitch in when things go wrong (as they often did). 2. Many jobs can be done remote, which is great for families and employees 3. Health care was very good and low cost for employees

Cons

1. There was an incredible amount of micro-managing 2. Metrics consumed a good part of your day, but rarely added much value 3. Project managers viewed as glorified administrators, and were often the scape goat when things went wrong.

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Interface Systems Response
1mo
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your coworkers, benefits, and remote work flexibility. We’re sorry to hear other parts of your experience did not meet expectations. Your comments around process, communication, metrics, and support for project managers are valuable and will be shared with the appropriate leadership teams for review.
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